Indulgence strives to leave you, the customer, feeling excited, relaxed, rejuvenated, and satisfied with your experience. For the comfort of all our clients, your cooperation is requested with the following:
- Please plan to arrive 10 minutes early prior to your scheduled appointment time for all spa treatments.
- A 24-hour cancellation notice is requested for all services.
- All spa services require a prepaid credit card deposit with a 50% non-refundable service fee for no-shows and cancellation notices of 4-hours or less.
- Group parties of three or more must place a 50% non-refundable deposit with service contract.
- Gift cards are non-refundable and are good for one year from date of purchase.
- Children are welcome to receive services, however they must be under supervision of an adult at all times.
- Cell phones should be switched to the silent mode at all times while in the facility.
- Plan Ahead – Book your next appointment prior to leaving the salon.
For more information regarding these policies, send an email to management@doindulgence.com.
